Tiffany & Co.

  • Seasonal Operations Coordinator - London All Locations

    Location UK-London
    Req #
    36663
    Category
    Retail (Sales & Operations)
  • Overview

    We are currently recruiting for Full-Time Seasonal Operations Coordinators within our London locations to join on a temporary contract from early November until approximately the end of December 2018.

     

    The Tiffany & Co. Seasonal Operations Coordinator will assist the operations team during the busy Christmas period in store.  The Seasonal Operations Coordinator will be responsible for overseeing merchandise (i.e. incoming and outgoing), providing exceptional post sales service and general administration as required.  In addition, the Operations Coordinator may be required to assist on the sales floor as needed. 

    Responsibilities

    The Seasonal Operations Coordinator will be responsible for the following critical tasks:

    • Provide superior customer service for all post sales service.
    • Aid with the receipt of merchandise and prepare transfers to other locations.
    • Ensure store inventory accuracy and availability to optimize customer service.
    • Coordinate cycle count and physical inventory prep work.
    • Follow-up on special orders/back orders.
    • Ensure repair/engraving orders are entered, monitored and completed in a  timely manner, entering and communicating estimates when needed.
    • Perform minor onsite cleanings and other services within the store's customer service area.
    • Assist management in the visual presentation of merchandise by conducting scheduled cleaning and inspection of store inventory.

    Qualifications

    Required Qualifications/Primary Job Requirements

    • Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, administration etc).
    • Willingness to work non-traditional business hours including nights, weekends and bank holidays.
    • Superior communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
    • Exceptional customer service skills.
    • Ability to work in a fast-paced, changing environment.
    • Must have authorisation to work in the United Kingdom.

    Preferred Qualifications/Primary Job Requirements

    • Previous customer service or retail operations / merchandising skills.
    • Language skills preferred.

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