Tiffany & Co.

  • Seasonal Sales Professional - Manchester

    Location UK-Manchester
    Req #
    36665
    Category
    Retail (Sales & Operations)
  • Overview

    We are currently recruiting for Full-Time and Part-Time Seasonal Sales Professionals to join our Manchester store location on a temporary contract from early November until approximately the end of December 2018.

     

    Tiffany & Co. Seasonal Sales Professionals hold the critical position of embodying the Tiffany brand in each and every customer interaction. Each Tiffany Seasonal Sales Professional is an excellent communicator and positive brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every sales professional. The love of building their own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional’s skill set.

    Responsibilities

    The Seasonal Sales Professional will achieve or exceed his/her individual sales plan by utilising strategic selling skills to assist customers with purchases. This individual will attain new customers, as well as maintain relationships with existing customers by employing client development outreach and follow-up, as well as providing outstanding service with all customer interactions.

     

    The Sales Professional will be responsible for the following key accountabilities:

    • Achieve or exceed individual sales plan.
    • Utilize exemplary Tiffany Strategic Selling skills to effectively identify customer needs and close sales.
    • Deliver customer service excellence through words and actions; Engage every customer in an interaction that results in the highest level of customer satisfaction.
    • Positively contribute to store’s delivery of the Tiffany experience and Tiffany brand promise.
    • Independently resolve all customer issues up to the maximum level permitted under the established Retail guidelines.

    Qualifications

    Required Qualifications/Primary Job Requirements

    • Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc).
    • Proven track record in achieving sales results.
    • Willingness to work non-traditional business hours including nights, weekends and bank holidays.
    • Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
    • Ability to work with a diverse client base.
    • Ability to work in a fast-paced, changing environment.
    • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail.
    • Must have authorisation to work in the United Kingdom.

    Preferred Qualifications/Primary Job Requirements

    • Previous retail sales experience.
    • Language skills preferred.

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