Tiffany & Co.

  • Assistant Manager - Sloane Street

    Location UK-London
    Req #
    37136
    Category
    Retail (Sales & Operations)
  • Overview

    To have a career with Tiffany & Co. makes you a special part in a story of beauty and elegance that has evolved over 175 extraordinary years.

     

    We are currently recruiting for an Assistant Manager at our Sloane Street location. The Tiffany & Co. Assistant Manager at Sloane Street makes an exceptional impact in the lives of our customers as they reach important milestones and celebrate special occasions. Representing Tiffany & Co. means providing the excellence in customer service for which we are world renowned.

    Responsibilities

    The Tiffany Assistant Manager will effectively lead, develop and support the sales and operations team members store to meet and/or exceed sales plans and profitability targets. The Tiffany Assistant Manager is a dynamic, attentive and inspiring leader who has strong relationship building skills with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Assistant Manager is the team leader, an individual that locally builds a climate of service excellence and client development by maximizing the performance of motivated, innovative, enthusiastic and engaged employees who are sales plan achievers. This position focuses on supporting store management with management of staff, team development, scheduling, sales and operational effectiveness and training. The Assistant Manager leads by example, maintaining 70% floor coverage where needed throughout the store.

     

    The actions and directions of the Assistant Store Manager will align with the Tiffany Global Service Philosophy to:

     

    • Create a connection between internal and external customers to the Tiffany & Co. brand
    • Build trust and credibility
    • Exceed expectations
    • Honor the Tiffany legacy

    Qualifications

    Qualifications/Primary Job Requirements

     

    • Sales and Management experience in retail or luxury retail
    • Experience in sales generation and managing the achievement of sales results.
    • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
    • Proficiency with Microsoft Office software including Word, Excel, Outlook, Point of Sales (POS) system.
    • The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.
    • Strong verbal and written communication skills.
    • Proven ability and desire to work in a fast-paced, changing environment.
    • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
    • Must have authorisation to work in the United Kingdom.

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