Tiffany & Co.

  • Supervisor - Sloane Street

    Location UK-London
    Req #
    37574
    Category
    Retail (Sales & Operations)
  • Overview

    Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. the world’s most recognisable luxury brand with close to 300 stores worldwide. We are looking for passionate and customer focused Sales Supervisor for our Heathrow Boutique at Terminal 3, selling a mixture of luxury product in both our Fine and Fashion collections.As a Sales Supervisor you will partner with the Store Manager in the coaching and development of the sales team. You will also be a part of the milestones of our customers’ lives. You will be building meaningful relationships, fulfilling your client’s needs, and ensuring each client receives a personalised Tiffany experience.This is a full-time opportunity within our Sloane Street boutique.

     

    Responsibilities

    For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

    In your role you will:

     

    • Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
    • Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
    • Partner in the management of people, coaching and assist with their client development
    • Drive sales
    • The Tiffany & Co. Sales Supervisor’s role is fast paced, demanding and exciting. As well as daily team supervision, they build relationships with clients, manage Store systems and operations, develop strategies to ensure targets are met, and act as a brand ambassador.

    In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognises growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts.

    Qualifications

    Blue Box. White Ribbon. That’s a wrap.

    The successful candidate will have previous management experience in a retail or luxury retail environment and a proven track record in achieving sales results. A dynamic service-driven personality combined with a collaborative spirit and a can-do attitude is essential!

    We are seeking:

    • A Blue Box Enthusiast.
    • An individual with a genuine interest in art of styling and self-driven motivation to stay on point!
    • Strong interpersonal skills with the ability to work in a diverse client base and collaborate with colleagues, while handling multiple tasks.
    • Flexibility to work non-traditional trading hours in an airport environment, including weekdays and weekends, late nights and holidays.
    • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/email would be advantageous and a Gemmologist qualification is preferred.
    • Fluency in a second language (e.g. Mandarin) could be advantageous.
    • After submitting your application the next step in our recruitment process is to complete a short pre-hire assessment. Please click on the link once prompted.
    • A career with Tiffany makes for an inspired life!

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